GIFTING – A GREAT WAY TO SHOW CUSTOMER APPRECIATION
- Posted by admin 23 Sep
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We are in the celebration mood again and there are only 2 things that make customers want to tell the world about their experience with any brand – Amazingly great service and horribly bad service. Most businesses / brands fall somewhere in between. As we all know, word of mouth is the most powerful marketing
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LOYALTY PROGRAMS WORK
- Posted by admin 13 Aug
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In today’s world, all businesses compete for the same share of customer hence increasing the competition for loyal customers. In our quest to become the business that is top of mind, most businesses have had to increase their product offerings, enhance and improve their customer touch points and reward customers for profitable behaviour, transactions, referrals,
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Customer Communication & Interaction In The 21st Century: Gaining Your Customers Loyalty
- Posted by admin 04 Aug
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In the 21st Century, the Smartphone is the must have tool with over 70% of phone users carrying a Smartphone. Imagine how cost effective and engaging it would be if you could communicate and stay connected with your customers all day and every day from any part of the world via their Smartphone! In the past,
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LOYALTY TIPS: WHAT WE HAVE LEARNT OVER THE YEARS.
- Posted by admin 02 Jul
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Loyalty Solutions Limited has been in existence for nearly 20 years, specializing in the design and management of customer loyalty programs for clients in multiple sectors, from SME’s to Telco’s to Banks and over the years we have learnt a lot about what makes a successful loyalty program implementation. We thought today to provide you
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Customer Reward Schemes – Using Targeted Generosity
- Posted by admin 18 Jun
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I am sure we’d all agree that with a properly implemented loyalty / reward program, you can keep customers coming back for repeat purchases; when done wrong however, they can be a huge waste of time and resources as customers will not behave in the desired manner to meet the company objectives. Then again, we
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CUSTOMER EXPERIENCES ARE LIKE RELATIONSHIPS
- Posted by careers 07 May
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You know how when you meet someone you like (from a distance) for the first time and we get our game on in trying to impress the person, we initially put our ‘best face forward’, boosting our good sides and almost forgetting to mention our bad / not so cute sides?
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DO LOYALTY PROGRAMS REALLY WORK?
- Posted by careers 24 Mar
- 2 Comments
Yesterday, I had a very interesting meeting with a potential client and one of the first things he said to me was, ‘I think it’s time for my business to thank my loyal customers, I have over 10,000 loyal people and I need to keep them loyal, do you really think a long term loyalty
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THE MAJOR FACTORS BEHIND A SUCCESSFUL CUSTOMER LOYALTY PROGRAM – TIPS 21 TO 25
- Posted by careers 23 Mar
- 1 Comments
To continue in our series, kindly find below the next 5 major factors behind a successful loyalty program.
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THE MAJOR FACTORS BEHIND A SUCCESSFUL CUSTOMER LOYALTY PROGRAM – TIPS 16 TO 20.
- Posted by careers 16 Mar
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To continue in our series, please find below tips 16 to 20, we trust that you have starting thinking more about your customer loyalty processes and objectives to enable true Customer Loyalty
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THE MAJOR FACTORS BEHIND A SUCCESSFUL CUSTOMER LOYALTY PROGRAM – TIPS 11 TO 15
- Posted by careers 29 Jan
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kindly find below the next 5 Factors Behind a Successful Loyalty Program.
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