About Us

Years of Experience

Projects

Happy Partners

1 Million + Customers Onboard

Loyalty Solutions Limited

ACQUISITION. RETENTION. FREQUENCY

Loyalty Solutions Limited was incorporated in June 1996, As an integrated loyalty services provider. Loyalty Solutions Limited (LSL) focuses on helping Its clients acquire new customers, Improve customer loyalty, retention and extend the life-time value of the customer base through strategic loyalty marketing programs.

Loyalty Solutions Limited (LSL) today specializes in:

  • The Design, Development and Management of Customer Loyalty & Reward Programs
  • Customer Driven Strategy Development & Enhancement Services
  • Partner Driven Discount and Lifestyle Benefits Networks Development & Management
  • Loyalty/Reward Program Software Licensing
  • Loyalty/Reward Program Operations Management
  • Loyalty/Reward Card Design & Production
  • Route-to-Market & Customer Research & Data Analysis
  • Customer Strategy Training Services

What We Do

Loyalty Solutions Limited provides our clients with all aspects of the value-chain in the design, management & administration of customer loyalty & reward programs

How We Do

We offer an outsourced loyalty program infrastructure and applications suite leased to our clients in a cost-effective, efficient and user-friendly package

Why We Do

We are proud to be a Nigerian firm employing global best practice standards to offer a comprehensive range of services that improve our clients customers’ journey

OUR WORKING PROCESS

We employ the use of BEST PRACTICES to deploy our services

Analysis

We Analyse customer requirements and needs

Design

We design based on the information gathered from the analysis

Implement & Deploy

We implement based on the designs anddeploy efficiently

Feedback

We gather the feedback to optimize the solution</a>

Vision

Incisive Local Business Intelligence & Capacity Development In Marketing Through A Fusion of Skill, Strategy & Technology.

We pride ourselves on a keen understanding of the particular market dynamics of Nigerian Mass Retail & Consumer Management. We provide global standard best practices within a practical framework that enhances our clients’ market performance and understanding.

Mission

Helping Our Clients Find The Best Positioning & The Best Practices To Extract The Most Value From The Right Markets.

We are firmly focused on the business value and sustainability of our services provision to our clients. The core benefit we strive to deliver is for our clients to obtain significant and tangible improvement in their customer-oriented business activities.

Careers & Experience

Careers

Loyalty Solutions Limited is a team and we challenge each other daily to design and manage the best programs to support our clients business objectives. We support our clients through the entire lifecycle from program design, program implementation, program management to program rewards sourcing, inventory management and fulfillment.

As pioneers, we are very passionate about our clients and our jobs, together we embrace solutions and drive change. Every single one of us has a real stake in the development of Loyalty Solutions rapidly growing business.

Does this sound like you? If yes, please send your resume & cover letter to humanresources@loyaltysolutionsnigeria.com.

Our Experience Covers

LOYALTY SOFTWARE LICENSING
REWARDS AND FULFILMENT SERVICES
Card Production
MARKET RESEARCH SERVICES
DISCOUNT & LIFESTYLE BENEFITS NETWORK DEVELOPMENT
CUSTOMER STRATEGY TRAINING
CONSULTING AND PROGRAM DESIGN:

Articles and Presentations

In need of more information about Customer Loyalty and how it works? Check out these resources below that provides elaborate details on how customer loyalty works and ways it can be applied to improve your business.

  1. DIFFERENTIATE OR DIE- FINANCIAL INSTITUTION PRODUCTS PRESENTATION
  2. MAKING YOUR BANK CARD THE CARD OF CHOICE
  3. THINKING GLOBALLY – APPLYING LOCALLY PAPER
  4. CREATING CUSTOMER LOYALTY PAPER

 Case Study

Find out who we have helped and how. Below you will find an example that highlights how we work with our clients to drive desired behavior and create incremental profit.

Download the  UBA CASE STUDY

Executive Team

ADEKOLAPO ADEMOLA
CEO

Kolapo has over 20 years of experience in the provision of ‘customer specific marketing strategy development’, and new product development.

ADESOLA TAIWO
Head, Loyalty, CRM and Projects

Adesola has over 10 years experience in her specialist areas of customer loyalty management.

ADEOYE AKANO
Head, I.T & Systems

Adeoye has 7 years experience in Systems Development and Web Application Development

Some of our Clients